May 3, 2020
Guests with a booking before July 15th
For our current guests whose bookings are affected by the Government's restrictions on Covid-19, we regret that deposits made at the time of booking are non-refundable as per our terms and conditions. We are however, prepared to transfer deposits to a booking at a future date in 2020 and 2021, subject to availability. Alternatively, you can cancel the booking and reclaim the value of your deposit from your travel insurance.
The Scottish Government have indicated that tourism accommodation can open on July 15th and we are now taking bookings for exclusive use self-catering from that date. However, there will be restricted capacity on the ferries due to social distancing and all bookings, including foot passengers will have to be done in advance. We will update this information when we know the date when the booking for the ferries is open.